Terms Of service
Welcome to Averolane. These Terms of Service govern your access to and use of the Averolane website and your purchase of products through our online store.
By accessing our website, browsing our products, placing an order, or using our services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
Use of Our Website
You may use the Averolane website for lawful purposes and in accordance with these Terms of Service.
You agree not to:
- Use the website for any unlawful or unauthorized purpose.
- Attempt to interfere with the operation or security of the website.
- Access or attempt to access areas of the website without authorization.
- Submit false, misleading, or fraudulent information.
- Use automated systems or methods to improperly access or collect information from our website.
- Interfere with the shopping experience of other customers.
We reserve the right to restrict or terminate access to our website if we believe these terms have been violated.
Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on our website are accurate and up to date.
However, product colors, appearance, measurements, or other details may vary slightly depending on your device, display settings, manufacturing variations, or other circumstances.
Averolane does not guarantee that all product information will always be completely error-free or continuously available.
Product Availability
Product availability may change without notice.
We reserve the right to limit quantities, discontinue products, or make changes to product availability at any time.
If a product becomes unavailable after an order has been placed, we may contact you regarding the order and, when necessary, cancel the unavailable item and issue an applicable refund.
Pricing and Currency
All prices displayed on the Averolane website are shown in United States Dollars (USD) unless otherwise stated.
We make reasonable efforts to maintain accurate pricing information. However, occasional technical, typographical, or administrative errors may occur.
If an incorrect price affects an order, Averolane may contact the customer to confirm the correct price before processing the order. If the order cannot be fulfilled at the displayed price, we may cancel the order and issue an applicable refund.
Orders
When you place an order through Averolane, you are making a request to purchase the selected products.
An order is not considered fully accepted until payment has been successfully authorized and the order has been confirmed.
We reserve the right to refuse, limit, or cancel an order when necessary, including situations involving suspected fraud, incorrect pricing, product availability issues, payment problems, or other operational concerns.
If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.
Payment
Payments must be successfully authorized before an order can be processed and prepared for shipment.
Averolane accepts the payment methods displayed during checkout. Card payments are securely processed through Stripe.
Customers are responsible for providing accurate billing and payment information.
For complete information about payment processing, please review our Payment Policy.
Shipping and Delivery
Averolane currently ships to addresses within the United States.
We offer Free Shipping on eligible orders.
Orders are typically processed within 3–4 business days, followed by an estimated 5–8 business days of transit time.
The total estimated delivery timeframe is approximately 8–12 business days.
Delivery estimates are not guaranteed dates and may be affected by carrier delays, weather, holidays, high shipping volumes, transportation issues, or other circumstances beyond our control.
For complete shipping information, please review our Shipping Policy.
Customer Responsibilities for Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
Averolane is not responsible for delays, failed delivery attempts, or other shipping issues caused by incorrect or incomplete information provided by the customer.
If you notice an error in your shipping information, please contact us as soon as possible before the order is shipped.
Returns and Refunds
Returns and refunds are subject to the conditions described in our Return & Refund Policy.
Eligible return requests must generally be submitted within 30 days of delivery.
Customers must receive return approval before sending products back.
Approved refunds are generally processed within 10 business days after the returned item has been received and inspected.
Averolane does not charge a restocking fee for approved returns.
Exchanges
Averolane does not offer direct exchanges.
If you need a different product, you must first return the eligible product according to our Return & Refund Policy. After the return process has been completed and any applicable refund has been issued, you may place a new order for the product you want.
Change of Mind
Averolane is not responsible for change-of-mind requests after an order has been processed or shipped.
If you change your mind about an order, please contact our customer support team as soon as possible before processing or shipment. Once an order has been dispatched, change-of-mind requests may not be accepted.
Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or incorrect, you must contact our support team and provide your order details and clear photographs showing the issue.
Averolane will review the request according to the conditions outlined in our Return & Refund Policy.
Damage caused after delivery through misuse, improper handling, accidents, unauthorized modifications, or improper storage may not qualify for a return or refund.
Intellectual Property
All content available on the Averolane website, including text, graphics, logos, images, product descriptions, page layouts, and other website materials, may be protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, republish, or commercially use our website content without prior written permission, except where permitted by applicable law.
Third-Party Services
Our website may use third-party services to provide payment processing, shipping, analytics, hosting, customer support, and other functionality.
Third-party services may operate under their own terms and privacy policies. Averolane is not responsible for the independent policies or practices of third-party providers.
Privacy
Your use of the Averolane website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
Website Availability
We make reasonable efforts to keep the Averolane website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
Website access may occasionally be interrupted due to maintenance, technical problems, service provider issues, security concerns, or circumstances beyond our control.
Limitation of Liability
To the extent permitted by applicable law, Averolane will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, delays caused by third parties, carrier disruptions, or circumstances beyond our reasonable control.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
Force Majeure
Averolane will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, natural disasters, transportation disruptions, carrier delays, public emergencies, labor disruptions, technical failures, or other unforeseen events.
Policy Changes
Averolane may update these Terms of Service from time to time to reflect changes in our business practices, website services, legal requirements, or operational procedures.
Updated terms will become effective once they are published on this page.
Your continued use of the website after an updated version is published constitutes acceptance of the revised terms to the extent permitted by applicable law.
Governing Law
These Terms of Service are intended to be governed by the applicable laws and regulations of the relevant jurisdiction, without limiting any mandatory consumer rights that may apply.
Contact Information
If you have questions regarding these Terms of Service, your order, our website, or any of our policies, please contact us.
Business Name: Averolane
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST -10:00)
Business Email: Support@averolane.shop
Business Address: 218 E Graham Ave, Pryor Creek Oklahoma 74361, United states
